FAQ
If I have paid can I get a refund in case of the congress being cancelled?
We will only cancel the congress in the case of a major disaster such as a flood or a bushfire or similar. In this case, the accommodation provider's policy is cancellation due to major flood or fire will receive a refund. For the catering, their policy is that in the unfortunate event of a natural disaster and the conference is cancelled, 10% of the total invoice is non refundable, and the difference will be returned.
If the conference is cancelled part way through, refunds will not be issued.
What should I bring?
Closer to the date we will be sending all attendees an email with details on directions to Sine Cera, what to bring and other information.
What if I have other questions?
Please send them to [email protected] and we will endeavour to answer them as quickly as possible.
We will only cancel the congress in the case of a major disaster such as a flood or a bushfire or similar. In this case, the accommodation provider's policy is cancellation due to major flood or fire will receive a refund. For the catering, their policy is that in the unfortunate event of a natural disaster and the conference is cancelled, 10% of the total invoice is non refundable, and the difference will be returned.
If the conference is cancelled part way through, refunds will not be issued.
What should I bring?
Closer to the date we will be sending all attendees an email with details on directions to Sine Cera, what to bring and other information.
What if I have other questions?
Please send them to [email protected] and we will endeavour to answer them as quickly as possible.